Customer service policy
One day class
Cancellation or changing the class date is only available up to 7 business days before your class date. If you change the date or cancel the class within 7 days before the class date, a $40 administration fee per person applies to all changing the date and cancellations. It is not possible to change or cancel the day before the class date.
Wheel throwing class
Missed classes policy:
Please check if you can take the entire class at the time of purchasing. There is no make-up class.
Refunds are only given if the member cancels more than 7 days ahead of the first class. There is a $50 administration fee for all cancellations, regardless of time frame.